How You Can Drop In For Coffee With EACH Client

November 18th, 2009

Back in the day – when I was a kid – shopping was a social event.

Dad went to the same hardware store every Saturday. He’d buy materials, of course.  But the store owner usually asked dad to have a cup of coffee  with him.

For the life of me, I can’t remember his name – what I do remember is that he smiled a lot.

I’ll never know, of course, if this was his plan all along…

He had this talent for developing a bond with his customers. Today we call it building client relationships.

No one knew about a customer newsletter in those days. Looking back, I guess you could say the hardware guy used a verbal newsletter.

He would tell funny stories and jokes. They chat about current events; and he always made sure that we knew who shopped earlier that day (testimonials?).

He did just about everything a customer newsletter is supposed to do.

Exceptional Living company newsletter is like that… like you’re having a cup of coffee with your clients.

It provides interesting info told in a fun, easy to read way.  It’s all about having a conversation with someone.  It’s about building a relationship that can last a lifetime.

Creating clients for life – it just comes naturally to an entrepreneur – no matter what decade he lives in.

Relationship marketing. It has to be part of your direct response marketing plan.

Give Exceptional Living a try.  It’s free.  And its fast and easy to get started.  All you have to do is to click here.

Get a conversation going over a cup of coffee with your customers, starting with the December issue.

BTW:  There’s a true story on page two called:  “The Day Christmas Caused An Outbreak of Peace.”  It’s an amazing WAR story.  Check it out at WebtoPrintIQ (it’s free).

We have newsletter ideas that work .

- David Gruttadaurio
“The Print Newsletter Expert”

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