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Can New Pens Save This Business?

September 7th, 2009

“My dental practice is down 40% this year.”

This is what a dentist told one my JV partners recently.

Bill (the JV partner) figures he must have a plan in the works to solve this BIG problem and asks him, “So… what are you doing about it?”

The dentist tells him: “Well, I had a bunch of new pens made up and I’m handing them out like crazy.”

I know. This sounds like a bad joke and I just delivered the punch line… but it is an absolutely true story.

This poor guy is running around in the dark without a flashlight. The recession has him stumped and pretty soon it’s going to have him stomped.

Will a patient or client newsletter fill his chairs this week?

Probably not.

But if he’d been sending his patients monthly company newsletters even just three or four months ago, his practice wouldn’t be down at all.

My first piece of advice to him would be start sending direct response marketing postcards NOW!

The second piece of advice is for him to sign up for his free account at WebtoPrintIQ.com ASAP and get the top 20% of his patients in the customer newsletter pipeline.

Client contact that builds relationships is what Exceptional Living print newsletter is all about. Who doesn’t want Clients For Life?

Is your business down this year?

Let’s get to work.

-David Gruttadaurio

“The Print Newsletter Expert”

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The 10 Best Ways to Shoot Yourself in the Foot in a Recession

June 18th, 2009

One of the most reasonable approaches to surviving an economic downturn is to slash all unnecessary business expenses.

In their panic to save money, wild-eyed and frothy-mouthed entrepreneurs begin looking suspiciously at their marketing budgets.  On the surface, advertising cutbacks would seem to be a logical choice.

Recession marketing is path with many piutfalls.

It’s a tempting… but very dangerous strategy.  Especially when you consider that your company thrives on both client retention and new growth to survive.

But, if you think that “hunkering down” is how your business will survive in a recession that’s becoming an economic Armageddon…

Here are 10 best ways to kill your small business in a recession

1.   STOP MARKETING and pretend everybody knows who you are and what you have to sell.

2.   STOP MARKETING and fantasize that you have more important worries than promoting your business.

3.   STOP MARKETING and make believe your customers won’t notice that you discontinued your monthly client newsletter.

4.   STOP MARKETING and keep telling yourself that your customers would never abandon you.

5.   STOP MARKETING and ignore the potential new clients that would buy your products or services if they were contacted by you.

6.   STOP MARKETING and stop thinking about your competitors and the fact they want your customers.

7.   STOP MARKETING and keep telling yourself it costs too much to market.

8.   STOP MARKETING and disregard the fact that marketing is not a business expense but an investment.

9.   STOP MARKETING and make-believe your established customers don’t need to be reminded that you appreciate their business.

10. STOP MARKETING and forget that now is the best time to market since all of the idiots are cutting back on doing.

Certainly the choice is yours. You can follow all-of-the above and drive your business into the ground.  It’s up to you.  But do you really want to bury your business forever?

If the answer is ‘no’…

Here’s three reasons why recession marketing means relentlessly advertising your business:

1. Prove to your clients that you really do value and appreciate them – market to them using a print newsletter.

2. Show your customers that you are a successful entrepreneur willing to invest in your relationship with them – send a monthly print client newsletter.

3. Instill trust, credibility and confidence in you and your company as well as your service or product – publish a customer newsletter.

The bottom line

If asked to list their company’s most valuable asset, many business owners would include buildings, equipment, inventory, accounts receivable, etc.

Very few would even think to include their customers.

Your clients are the single most valuable asset you possess, because when provided with attentive, relationship-building marketing, the bond created will allow you to weather any type of economic environment.

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