Newsletters Made For You- Exceptional Living

As entrepreneurs, our job is really pretty simple: We try to get people to do what we want.

Some guys make this look easy.

Everyone knows at least one person who can persuade anyone on just about anything.

You know what I mean… he’s guy (or gal) who can ’sell iceboxes to Eskimos.’

Do you think having this ability would be good for your business?

Well, here’s the big secret…

“Enter the conversation already taking place in your customer’s mind.”

In other words: The easiest way to persuade someone is with whatever is ALREADY influencing them.

If you get in synch with them… they WILL listen to what you have to say.

Take the economy as an example. Here’s what a survey recently revealed about the American people:

– 87% are worried about the future of the country.

– 61% feel that they “did everything right and still lost”.

– And 65% “can’t believe this happened to us today in America.”

So, what’s the conversation going on in most people’s heads?

Disbelief, Fear and Anger

So begin collecting the words, phrases and ideas your market uses. Speak back to them with their own words.

Pay attention to what’s being discussed in the newspapers, on Twitter, Facebook, etc.

Think about how you can solve their problems quickly… easily… and simply.

When your marketing strikes this kind of chord with your clients, they will be nodding their heads, slapping the table top, and saying, “Yes! That’s exactly how I feel!”

This is foundation of relationship marketing.

And when that happens, a connection is made. They will do anything you ask. Why? Because whatever you ask is going to be exactly aligned with what they already want.

Then, use your new-found magical persuasive power in ALL of your marketing:  Postcards, letters and of course, your monthly customer newsletter.

But… you can only use your powers for good; like increasing profits and winning clients for life.

We have newsletter ideas that work.

-David Gruttadaurio
“The Print Newsletter Expert”

PS: See what fuss is all about. Click here and I’ll send you three samples of exceptional living company newsletter.

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http://www.WebToPrintIQ.com

Copyright 2009

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio.

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It’s true. Just think about it.

We boldly go where others have not gone before. We take risks most people would never consider. We have clear vision while the rest of the world wears bifocals.

Normally, we couldn’t care less what others think about us. We’re oddballs to most people anyway.

And that, my friend, can be our Achilles’ heel.

Why?

Because even though it goes against our grain, we… (ugh)… must try to be popular – we have to get people to like us.

Again, why?

Because of this absolute, undeniable truth: People will only buy from people they like.

This is accomplished by staying in touch with our clients. But our goal isn’t to sell them something… well, OK… it is; but we do it in a non-threatening way that doesn’t irritate them.

We stay in touch to build a relationship with our customers. This is called relationship marketing.

I know a former carpet cleaner that is now a VERY successful internet marketer. He sent out a company newsletter for 99 consecutive months – until he sold his business in 2004.

He spent about a buck per customer every month. He said, “Every time I mailed the customer newsletter, I received anywhere from 5 -10 times return on my investment.”

Yep. It really works.

The more you communicate, the more people get to know you; the more they will like you; and yes, the more they will buy from you.

Let me show you what a REAL relationship marketing tool looks like. Let me send you three free copies of Exceptional Living newsletter. Click Here

Get your customers to like you. Popularity has its rewards.

We have newsletter ideas that work.

- David Gruttadaurio
“The Print Newsletter Expert”

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http://www.WebToPrintIQ.com

Copyright 2010

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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He wasn’t called ‘Old Blood and Guts’ for nothing.

George Patton once said, “A good plan violently executed NOW is better than a perfect plan executed next week.”

Let’s back up for a minute. I’ll bet you didn’t know this:

In the summer of 1912, Patton was a 27 year old Olympic athlete. He participated in the first modern pentathlon. He finished 5th.

One of the events was fencing.  After the Olympics, Patton studied with the greatest swordsman in Europe, the French ‘Master at Arms’.

He became the US Army’s youngest ever ‘Master of the Sword.’ Patton used his skills to improve and modernize the army’s saber fencing techniques.

But it was too late. The nature of war was changing quickly.

Saber cavalry units became obsolete – almost overnight. By the end of WWI, armored (tank) combat had replaced horse cavalry warfare.

However Patton’s skills and the lessons he learned were not wasted. He simply adapted his ‘move forward and attack’ saber techniques for use with armored warfare.

He became the most feared U.S. general in WW II.

3 Ways To Apply These Lessons In Your Biz

1. TAKE ACTION!  Don’t sit around analyzing things to death (paralysis by analysis); get something up, and start selling it NOW. Make it better as you go.

2. LEARN FROM THE BEST! If you want to learn how to market your business, seek out and learn from those who are doing it, and doing it well!

3. ADAPT! Sure, things change in your business – sometimes overnight. Patton went from being a saber expert to a tank warfare expert. Take the lessons learned and skill sets mastered and adapt them. Never say, ‘but my business is different’.

Regarding ‘Take Action NOW’: Do this by getting out of your comfort zone.  Never tried newsletter marketing? Just do it. And now you can do it for less money than before.

Only $1.49 for a personalized, 6 page, full, edge-to-edge color company newsletter that’s PRINTED and MAILED first class for you.

There’s still plenty of time to get started right now. Click here to activate your free account.

Got an account already? TAKE ACTION NOW! Log on here.

Make Patton proud.

We have newsletter ideas that work.

- David Gruttadaurio
“The Print Newsletter Expert”

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http://www.WebToPrintIQ.com

Copyright 2010

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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There’s an ocean of it out there, just sloshing around.

So says Dan Kennedy. I tend to agree with him.

DK often says there is ALWAYS money out there. It moves around; shows up here, goes there… and it may be at low tide now… but it never, ever goes away.

Think about it:

In the last nine days, people have happily shelled out $209 million to see a movie that was first made 59 years ago (Alice In Wonderland.)

And speaking of movies, Avatar is now up to $730 million – and that’s just in the US. It’s getting close to $2 billion worldwide.

On Super Bowl Sunday, we buy pizza by the ton. Millions of Haiti-relief dollars flew in at light speed. Special Disney VIP tours are always booked solid, at $1050 a pop (plus admission costs – tips are suggested).

The point is that money is alive and well and flowing freely.

Said Dan Kennedy: “The trick to get yourself standing where it’s flowing to, NOT where’s it’s leaving.”

Unfortunately, most people now are on the defensive. They’ve shuttered their doors and windows, trying to ride out the recession.

Perry Marshall calls that “slow motion suicide.”

He recently said, “Those who prevail have decided to be 21st century alchemists and every single day they’re trying to figure out how to deliver a more awesome customer experience.”

We can help.

Exceptional Living company newsletter delivers a massive 8.4 of WOW on the Richter scale. It’s the ultimate relationship marketing tool.

Don’t take my word for it. You have to see it for yourself.

Click here for the latest sample newsletters pack of the last three months of Exceptional living… including the new April issue.

We have company newsletter ideas that work. And we provide them all for you in a simple online newsletter template.

- David Gruttadaurio
The Print Newsletter Expert

PS: Get your hard copy of the April newsletter in your new sample pack. Click here now.

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http://www.NewslettersMadeForYou.com

http://www.NewslettersMadeForYou.com/blog

Copyright 2010

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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While reading the Sunday paper, I came across an article about a family-owned business started in 1942.

It’s a fitness equipment company.

And like most fitness supply stores, they also had a shoe department.

This is where it gets interesting: They recently spun off the shoe department and made it a separate enterprise.

That isn’t the interesting part.

Then they created a new market for custom fit shoes. They call their new enterprise Ultimate Fit.

Their specialty is fitting shoes based on the customer’s feet, gait and body mechanics.

Can’t say for sure what that means…

But I can tell you this: They have a hit.

We drove by the place and it was hopping. There were at least a dozen people (mostly kids with parents) in the store.

Then… they branched out to setting up spaces in the fitness clubs and doctor’s offices. They promote their biz through organized races and walks in the community. They hold clinics to educate consumers on the importance of properly fit shoes.

Do you get it?

They reinvented themselves. They became About Something Significant. Dan Kennedy talked about this in his January newsletter

Granted, at the end of the day, they just sell shoes.

But to their clients, their community, their industry… they are much more significant than the sum total of what they sell.

Why can’t you do the same thing? And please don’t say your biz is too ordinary to be About Something Significant.

With this in mind, how many of your competitors send a monthly client newsletter? I don’t know you personally (yet), but I do know the answer:

Zip, zilch, nada, zero.

Stand out, be significant, reinvent yourself. Begin the process in a very tangible and real way. Send your customers killer newsletters each month. Our customer newsletter templates online are free to use. Exceptional Living is… well, exceptional.

They’ll remember you as being About Something Significant.

Activate your free account if you haven’t done so yet.

Taking action just feels right.

-David Gruttadaurio
“The Print Newsletter Expert”

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http:/www.NewslettersMadeForYou.com

http://www.NewslettersMadeForYou.com/blog

About David Gruttadaurio

David Gruttadaurio is widely recognized as the expert in print newsletter marketing and relationship-based marketing.

David now has clients from around the world who are successfully using his products.

He is the editor of Exceptional living newsletter and a published author in print and online magazines and blogs.

David and his family live in the small town of Princeton, Indiana.

Copyright 2010

This email is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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Don’t worry… berserk violence isn’t required.

People today are mailing less.  A lot less.

As Americans turn from paper to electronic communications, the amount of mail handled by the Post Office continues to drop.

From 213 billion pieces in 2006 to 177 billion last year.

BTW:  Those numbers are staggering. Now you know why our mail occasionally takes a ‘left turn’ on us. Overall, the U. S. Postal Service is incredibly reliable.

Anyway, this means that your marketing will stand out even more in your prospects and clients mail boxes.

And it will get even better. Volume is expected to drop to 150 billion by 2020.

This is good news, indeed.

Now is the time to step up your print marketing. While everyone is falling back to email-only marketing, your mail will definitely get noticed.

This is why company newsletter marketing is so hot. No one is doing them… including your competitors.

Some biz owners think they’re hopelessly old school. Others may have tried client newsletters and failed (they’re harder than they look).

Most entrepreneurs think of printed newsletters as quaint old things, like handwritten letters or electric typewriters. So while marketing certainly isn’t exempt from fads, client newsletters are absolutely evergreen.

And if you do it right, your customers will actually look forward to getting their client newsletter each month. It’s relationship marketing at it’s very best.

Exceptional Living is now only $1.49 each – printed, personalized, addressed and mailed first class.

Activate your free account and jump in. You can play with the cool editing features, upload images to your account, etc.

You don’t pay a dime until you decide that you want to place an order. In the meantime kick the tires on our free newsletter templates.

If you do choose to order, for less than 18 bucks a year per client, you can keep in touch every month and build your customer relationships.

I’m hard at work on April’s issue of Exceptional Living. It should be ready for viewing in the next few days.

I’ll keep you ‘posted (pun intended).

Taking action just feel right.

-  David Gruttadaurio
“The Print Newsletter Expert”

PS: Save $77! I’ll waive your first month’s subscription of Exceptional Living print newsletter!

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Copyright 2010

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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“How often do you want to remembered by your clients? ”

That was my reply to a guy asking often to send a client newsletter. He told me “We currently send them something every 6 weeks. I think a monthly newsletter would be too much.”

Go for it, fella. But think about this:

When people get things frequently and consistently, they are perceived as having value or being important.

That’s why monthly company newsletters frequency works best. It arrives often enough to stay ‘front and center’ in your clients mind.

Something else to think about…

Imagine you’re walking down a street, and you want to get someone’s attention. You could hold up a sign but they might not see you. You could yell, but they may not hear you.

The one guaranteed way to get their attention is to literally grab hold of them!

That’s the idea behind relationship marketing ‘touches’ or client contacts.

Here’s the problem:  A single or infrequent ‘touch’ doesn’t do squat.

Most people are NOT affected by a single marketing touch. In fact, the science of marketing says it takes at least seven touches to generate a customer’s buying interest.

Why does it take so many ‘touches’? Because most clients are not ready to buy RIGHT NOW. But they may be in three months… or six months… or 12 months.

When your customer or patient begins receiving your monthly company newsletter, it usually goes something like this from their point of view…

First month: “Huh… looks like [your company] sent me something. Wonder what it is?”

Second month: “Hey… didn’t I just get something from [your company]… it looks familiar.”

Third month: “Another newsletter from [your company]. I wonder if I’ll be getting it every month?”

Fourth month: “It’s my monthly newsletter from [your company] again. I sure enjoy getting it.”

By the fifth month, the pattern is established and the expectation is now ingrained. Your customer will begin to look for their print newsletter every month.

And that is a very, very good thing… because it means you have now become memorable to your customers.

Taking action just feel right.

-  David Gruttadaurio
“The Print Newsletter Expert”

PS: There’s still time to get your March customer newsletter order in – now just $1.49 each – printed, mailed first class in 6 page, edge-to-edge, full color. Click here.

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Have you ever been someone’s regular customer and then stopped doing business with them? Anyone ever ask why you stopped?

Probably not.

The average company loses up to 40 percent of their clients every year. And they don’t come back.
Sure, we all lose customers.

But here’s the REAL problem: Most businesses blame the customer for going AWOL.

The truth is, only 5% boycott your biz because they were unhappy with you. The vast majority (95%) of customers had a pleasant experience with your company.

So the fault belongs to YOU. The customer didn’t come back because they were ignored.

Reclaiming a lost customer is actually easier than gaining a new customer.

Studies show a 60-70% success rate selling to a current customer; a 20-40% chance of winning back a former customer; but only a 5-20% chance of turning prospects into customers.

The IPA client is the easiest one to rescue.

An Intentionally Pushed Away customer (IPA) was neglected, ignored or simply fell through the client contact cracks. He or she was profitable. But they were not pursued (or romanced) after the initial sale.

Your best chance of regaining an IPA’s business is through regular client communication and better customer service.

Note: Lost customers do not live in a vacuum. If they aren’t doing business with your, they’ll be doing business with somebody.

These two simple steps can get them back:

1. Ask the customer, “What can we do to win back your business?”  Listen closely to what they tell you.

This takes courage.

No one likes to be criticized. And most likely the IPA customer isn’t going to take the blame for not coming back to you. Whatever reason they give, being ‘defensive’ negates the reason for asking them in the first place.

Just listen patiently… and learn.

2. Stay in touch with the lost customer; earn his or her business every day.

This takes discipline.

Finding them and keeping them are two different things. You have to be committed to maintaining constant client contact.

Customer loyalty today is nearly nonexistent. Earning it requires vigilance, dedication and determination.

Who knows, one day an IPA customer could turn out to be one of your top clients.

Brett and I can lend a hand. Click here to get help.

Taking action just feel right.

- David Gruttadaurio
“The Print Newsletter Expert”

Copyright 2010

This post is protected by copyright. All rights reserved. Reproduction of any portion of this email is strictly prohibited without the express written consent of David Gruttadaurio

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I had an ‘aha’ moment.  Boy, if Oprah finds out…

Here’s the skinny: Several month ago, Ms. Multibillionaire sued Mutual of Omaha.  The insurance company started a marketing campaign called “the official sponsor of the aha moment.” They also trademarked the phrase.

Oprah was miffed.  Winfrey thinks she owns the phrase – apparently she says it a lot – although she’s never tried to trademark it.

Anyway, they settled out of court. No one really knows how it ended.

So… I guess I’ll just have to take my chances.

This is how my ‘aha moment’ happened.

One of my clients called to thank me for sending her the ‘magazine’ this month.

Magazine???  My mind was racing… did I send someone my Sports Illustrated by mistake?  No, no, no… she  sounded HAPPY to get it.

Then it hit me. She was talking about Exceptional Living customer newsletter – but she called it a magazine!

Huh… I never thought of it as a magazine before.  But I can see why she would think that.

After all, it’s printed in full, edge-to-edge-color; and it does have six pages. Perhaps ‘newsmagazine’ could work, too… hmmm.

My ‘aha moment’ was sealed.

Want to know when YOUR ‘aha moment’ will be?

The day your customers start calling YOU about the great ‘magazine’ you  sent them. Then you’ll finally believe:

-  Exceptional Living is really easy to create -  97% of the work is done for you with our newsletter template that’s made for you.

-  Exceptional Living really does bring in more sales from existing clients.

-  Exceptional Living really gets passed around and generates more referrals for your company.

Create your own ‘aha moment’.  Get started here.

And don’t worry about Oprah; I won’t tell her.

Taking action just feel right.

-  David Gruttadaurio
“The Print Newsletter Expert”

PS: You have plenty of time to get your March newsletter in your customer’s mailboxes. Our turnaround time is awesome!

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Do you think history repeats itself?

Roy H. Williams (The Monday Morning Memo guy) commented today on a book called ‘Generations’.

The authors went back over 400 years and identified four 20 year cycles mankind seems to revert to, over and over again. Each cycle appears like clockwork. Right now, we are seven years into the current cycle.

To prove his point, Roy then looked at the life of Moses as an example.  Bible buffs will find this incredibly fascinating.

While we cannot predict the future, we can predict the trends that drive us towards certain mindsets. These mindsets govern many aspects of our lives… including how we spend our money.

Marketing lesson: We need to be agile and fast-moving with our marketing message. Constant client contact enables you to adapt to the moods that drive your sales.

And there is no better way to maintain a relationship with your clients then with a monthly customer newsletter.

And I have one waiting for you.

The March issue of Exceptional Living is locked and loaded here.

Activate your free account if you haven’t done so yet.

Taking action just feels right.

-David Gruttadaurio
“The Print Newsletter Expert”

PS: You can read Roy’s Memo here.

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